Turn every conversation into revenue.
Eldor is the AI platform that sells, supports and recovers carts across WhatsApp, Instagram and your website. Autonomous from day one, in your brand's voice.
Trusted by ambitious D2C brands
Your helpdesk closes tickets. It doesn't close carts.
Support tools were built to deflect conversations. In commerce, every conversation is a buying moment somebody paid to acquire.
Tickets wait hours
Instagram DMs answered at 9pm. Carts abandoned at 9:05.
Agents only answer
Helpdesks close tickets. Nobody is selling in the conversation.
Tools, not outcomes
Macros, tags and dashboards. Revenue is still your job.
Sell. Support. Recover. One brain.
Not three tools duct-taped together. One agent that carries context from the first hello to the repeat order.
It sells while they browse.
Eldor knows your catalog like your best salesperson. It answers "will this match a green saree", pairs products, applies the right offer and closes, in the chat.
Support that resolves itself.
Order status, exchanges, refunds, answered in seconds on every channel. Your team sees one queue with an AI summary and the next best action on every thread.
Carts come back. On WhatsApp.
Abandoned carts get a personal nudge, not a template blast. COD orders get confirmed before they become returns. Win-back campaigns run themselves.
Everything a modern CX team ships, built in.
The stack you'd assemble from four vendors, running on one brain that learns your store.
Unified inbox
Every channel in one queue, with an AI summary and next best action on every conversation.
One agent, every channel
A single conversational agent across WhatsApp, web, Instagram, TikTok, email, SMS and calls. It sells, supports and recovers.
AI search
Understands intent and your catalogue. "Something for a green saree under ₹2,000" just works.
Virtual try-on
Customers see products on themselves before buying. Fewer doubts, fewer returns.
Support agent
Order status, exchanges, refunds. Resolved instantly, escalated only when it matters.
Recovery agent
Abandoned carts get a personal WhatsApp nudge, not a template blast. COD orders get confirmed.
AI workflows
Describe the automation in plain words. Eldor wires up the steps and runs it forever.
Ask Eldor
"What sold best last week?" Ask your store anything, get answers with numbers.
Deep integrations
Shopify all the way down, plus CRM, payments, logistics and marketing tools.
Self-learning
Correct it once and it remembers. Your knowledge base gets sharper with every conversation.
Knowledge base
It tells you what it does not know: coverage gaps ranked by how often customers ask, each with a draft answer.
Agent studio
Rehearse the agent on real scenarios before it goes live. Set tone, flows and channels, then watch it run a cart or a refund end to end.
Run your store by talking to it.
"What needs my attention today?" Eldor answers with the carts worth recovering, the products silently losing sales, and the drafts ready to approve. One click and it executes.
What Eldor did overnight.
Live numbers from stores running Eldor. First response shown in seconds.
Live in a day. Not a quarter.
Connect your store
One-click Shopify install. Eldor reads your catalog, policies and tone the same day.
Train it your way
Approve its first answers. Correct it once and it remembers forever.
Put it on autopilot
It sells, supports and recovers on every channel. You watch numbers move.
30+ integrations. Zero rip-and-replace.
Shopify
WooCommerce
WhatsApp Business
Instagram DM
Gmail
Razorpay
Cashfree
Delhivery
Shiprocket
Klaviyo
ZendeskBrands run bigger on Eldor.
"Eldor tripled our revenue in 60 days. It runs conversations better than we did manually."
Akriti Tyagi, founder · Moltbox, Fashion jewellery
Midlife skincareSkincare for perimenopause needs explaining. Eldor tells each visitor why a formulation fits her specific concern, so browsers become believers.
Demi-fine jewelleryEldor's add-on agents helped build the entire website, catalogue and metadata, then took over customer conversations as Vera, the on-site stylist.
Travel & safarisComplex safari packages, dates and pricing answered directly in WhatsApp. No human quoting every itinerary by hand anymore.
Not another helpdesk with AI bolted on.
| Eldor | Helpdesk + AI add-on | |
|---|---|---|
| Sells in the conversation | tickets only | |
| Native WhatsApp + Instagram | via plugins | |
| Recovers carts autonomously | ||
| Learns your catalog and voice | generic macros | |
| Priced on value, not per ticket |
Enterprise-grade, founder-friendly.
Your data stays yours
Encrypted in transit and at rest. Isolated per store, never shared across brands.
Guardrails, not guesses
It never improvises on refunds or policy. Sensitive calls go to your team with context.
Speaks customer
English, Hindi, Hinglish and emoji. It answers the way your customers actually type.
Humans stay in charge
Approve its voice, override any reply, and watch every conversation live.
Starts small. Scales with your revenue.
Flat tiers, add-ons when you need them, pay-as-you-go beyond. Run the ROI math →
Starter
For new stores getting their first agent live.
Business
For growing brands that live on WhatsApp and Instagram.
Enterprise
For mid-market and enterprise teams that need it all.
Add-ons: Virtual try-on · Voice agent · Catalogue enhancer · Extra conversations
Questions, answered.
Ask an AI why Eldor, as a CX head.
We will hand you the question. Open it in whichever assistant you trust and read what it says about us next to everyone else.
See Eldor on your store.
A 20-minute demo on your actual catalog, not a slide deck.